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TERMS AND CONDITIONS

This page outlines the terms and conditions that govern your use of the websites and SMS/text messaging services provided by Sun Communities, Inc. and its affiliates and related entities ("Sun," "we," "our," or "us").  Please review the applicable sections below to understand your rights and responsibilities when accessing our digital platforms or receiving communications from us.  By using our websites or opting in to receive SMS/text messages, you acknowledge and agree to the terms set forth in the relevant sections of this page.

Contents

Agreement Between User and Sun, Inc.

The Sun Website is comprised of various Webpages operated by Sun.

The Sun Website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Sun Website constitutes your agreement to all such terms, conditions, and notices.

Modification of These Terms of Use

Sun reserves the right to change the terms, conditions, and notices under which the Sun Website is offered, including but not limited to the charges associated with the use of the Sun Website.

Links to Third Party Sites

The Sun Website may contain links to other Websites ("Linked Sites"). The Linked Sites are not under the control of Sun and Sun is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Sun is not responsible for webcasting or any other form of transmission received from any Linked Site. Sun is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Sun of the site or any association with its operators.

No Unlawful or Prohibited Use

As a condition of your use of the Sun Website, you warrant to Sun that you will not use the Sun Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Sun Website in any manner which could damage, disable, overburden, or impair the Sun Website or interfere with any other party's use and enjoyment of the Sun Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Sun Websites.

Use of Communication Services

The Sun Website may contain bulletin board services, chat areas, news groups, forums, communities, personal webpages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:
  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information.
  • Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
  • Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
  • Advertise or offer to sell or buy any goods or services for any business purpose unless such Communication Service specifically allows such messages.
  • Conduct or forward surveys, contests, pyramid schemes or chain letters.
  • Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  • Restrict or inhibit any other user from using and enjoying the Communication Services.
  • Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  • Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
  • Violate any applicable laws or regulations.

Sun has no obligation to monitor the Communication Services. However, Sun reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Sun reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Sun reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Suns' sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Sun does not control or endorse the content, messages or information found in any Communication Service and, therefore, Sun specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Sun spokespersons, and their views do not necessarily reflect those of Sun.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

Materials Provided to Sun or Posted at any Sun Website

Sun does not claim ownership of the materials you provide to Sun (including feedback and suggestions) or post, upload, input or submit to any Sun Website or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Sun, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Sun is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Suns' sole discretion.

By posting, uploading, inputting, providing, or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE Sun WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Sun AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE Sun WEBSITE AT ANY TIME. ADVICE RECEIVED VIA THE Sun WEBSITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

Sun AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE Sun WEBSITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. Sun AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Sun AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE Sun WEBSITE, WITH THE DELAY OR INABILITY TO USE THE Sun WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE Sun WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE Sun WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Sun OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE Sun WEBSITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE Sun WEBSITE.

Termination/Access Restriction

Sun reserves the right, in its sole discretion, to terminate your access to the Sun Website and the related services or any portion thereof at any time, without notice. General to the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in San Mateo County, California, U.S.A. in all disputes arising out of or relating to the use of the Sun Website. Use of the Sun Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Sun as a result of this agreement or use of the Sun Website. Suns' performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Suns' right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Sun Website or information provided to or gathered by Sun with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Sun with respect to the Sun Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and Sun with respect to the Sun Website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.

Copyright and Trademark Notices:

All contents of the Sun Website are: ©2023 Sun, Inc. All Rights Reserved. and/or its suppliers. All rights reserved.

Trademarks

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

The example companies, organizations, products, people, and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

Notices and Procedures for Making Claims of Copyright Infringement

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.

SMS/Text Messaging Terms & Conditions

SMS Program Overview

Sun may provide transactional, operational, informational, and marketing text messages to individuals who voluntarily provide their mobile phone number and consent to receive such communications.

These SMS/text messaging services may include, without limitation:

  • Reservation confirmations and updates;
  • Payment reminders and account notifications;
  • Maintenance, service, or operational alerts;
  • Community, event, or amenity notifications;
  • Fraud and security alerts;
  • Leasing and application communications;
  • Customer support communications; and
  • Promotional, marketing, or special offer communications.

By opting in to receive SMS/text messages from Sun, you agree to these SMS/Text Messaging Terms & Conditions and our Privacy Policy.

Consent to Receive Text Messages

By providing your mobile phone number and opting in, you expressly consent to receive recurring autodialed, prerecorded, artificial voice, or manually sent text messages from or on behalf of Sun at the phone number provided, subject to applicable law.

Consent to receive marketing text messages is not a condition of purchasing goods, services, reservations, leasing opportunities, or residency.

You represent that:

  • You are the authorized user of the mobile phone number provided; and
  • You are authorized to consent to receive messages at that number.

If your mobile phone number changes, you agree to promptly notify us prior to the reassignment of the number.

Transactional vs. Marketing Messages

Transactional and Informational Messages

Sun may send transactional or informational text messages related to an existing or ongoing relationship with you, including but not limited to:

  • Reservation updates;
  • Billing and payment notifications;
  • Maintenance or service updates;
  • Security or fraud alerts;
  • Operational notifications; or
  • Other customer service-related communications.

These messages may be sent based on your interactions or relationship with Sun and may continue as necessary to provide requested services, facilitate operations, or administer your account, reservation, application, or residency.

Marketing and Promotional Messages

Where required by applicable law, Sun will obtain your prior express written consent before sending marketing or promotional text messages. Marketing messages may include:

  • Promotions or discounts;
  • Community or resort marketing;
  • Event invitations;
  • Special offers;
  • Leasing or booking promotions; or
  • Other advertising or promotional content.

Message frequency may vary.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan and applicable service agreement. Sun is not responsible for any charges imposed by your wireless carrier.

Opt-Out Instructions

You may opt out of receiving SMS/text messages at any time by replying STOP.

After opting out, you may receive a final confirmation message confirming your opt-out request. Transactional communications related to active accounts, reservations, applications, or legal/safety matters may still be sent to the extent permitted by law.

Help Instructions

For assistance, reply HELP to any message or contact us at:

Sun Communities, Inc. 
27777 Franklin Road, Suite 300 
Southfield, Michigan 48034 
Phone: (248) 208-2500

Supported Carriers; Delivery Disclaimer

SMS/text messaging services may not be available on all carriers or devices. Delivery is subject to effective transmission by your wireless carrier and network availability.

Sun does not guarantee the availability, accuracy, completeness, or timely delivery of text messages and shall not be liable for delayed, undelivered, or misdirected messages.

Privacy and Use of Information

Information collected in connection with SMS/text messaging services is subject to our Privacy Policy.

Mobile phone numbers and SMS consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Sun may share information with service providers and vendors who assist in delivering SMS/text messaging services on our behalf, subject to appropriate confidentiality and data protection obligations.

Eligibility

By opting in to receive text messages, you represent that you are at least 18 years old or otherwise legally authorized to consent to receive communications under applicable law.

Changes to SMS Program or Terms

Sun reserves the right to modify, suspend, or terminate SMS/text messaging programs or these SMS/Text Messaging Terms & Conditions at any time without prior notice, subject to applicable law.

Your continued participation in any SMS/text messaging program following updates constitutes your acceptance of such changes.

Contact Information

If you have questions regarding these SMS/Text Messaging Terms & Conditions, please contact:

Sun Communities, Inc. 
27777 Franklin Road, Suite 300 
Southfield, Michigan 48034 
Phone: (248) 208-2500 
Website: www.suninc.com